JEN Penang Georgetown by Shangri-La
JEN Penang Georgetown by Shangri-La is located in the heart of the UNESCO World Heritage Site of Georgetown, next to the KOMTAR building, 1st Avenue Shopping Mall and Prangin Mall. It offers an outdoor swimming pool and guests can enjoy meals at the in-house restaurant or have a drink at the bar. Free WiFi is available throughout the property.
It is 500 metres to 5D Interactive World, while Upside Down Museum and Dark Mansion - 3D Glow In The Dark Museum are within 600 metres of the property. Penang International Airport is 17.8 km away.
Rooms and suites at JEN Penang Georgetown by Shangri-La feature modern Malaysian décor. Large bay windows provide views of the city. Each room is equipped with a cable TV and safety deposit box.
Guests can approach the 24-hour front desk for tour arrangements, ticketing and concierge services. For relaxation, guests can make use of the sauna and steam room. The 24-hour health club boasts of modern equipment. Other facilities include a salon and business centre.
Buffet breakfast is available at the hotel. Cafe Jen's menu consists of international dishes with local influences. Light meals and refreshments are served at the Lobby Lounge.Couples particularly like the location — they rated it 9.1 for a two-person trip.Distance in property description is calculated using © OpenStreetMap
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Room choices in JEN Penang by Shangri-La
Services
| Internet | WiFi is available in all areas and is free of charge. |
| Parking | Public parking is possible on site (reservation is not possible) and charges may be applicable. |
| Bathroom | Toilet paper Towels Bidet Additional toilet Bath or shower Slippers Private bathroom Toilet Free toiletries Bathrobe Hairdryer Shower, Toilet paper, Towels, Bidet, Additional toilet, Bath or shower, Slippers, Private bathroom, Toilet, Free toiletries, Bathrobe, Hairdryer, Shower |
| Bedroom | Linen Wardrobe or closet Alarm clock, Linen, Wardrobe or closet, Alarm clock |
| View | City view Landmark view View, City view, Landmark view, View |
| Kitchen | Electric kettle, Electric kettle |
| Room Amenities | Socket near the bed Clothes rack, Socket near the bed, Clothes rack |
| Activities | Tour or class about local culture Additional chargeHappy hour Additional chargeTable tennis, Tour or class about local culture Additional charge, Happy hour Additional charge, Table tennis |
| Living Area | Seating Area Desk, Seating Area, Desk |
| Media & Technology | Flat-screen TV Cable channels Satellite channels Radio Telephone TV, Flat-screen TV, Cable channels, Satellite channels, Radio, Telephone, TV |
| Food & Drink | Coffee house on site Wine/champagne Additional chargeKid meals Additional chargeSpecial diet menus (on request) Snack bar Breakfast in the room Restaurant Tea/Coffee maker, Coffee house on site, Wine/champagne Additional charge, Kid meals Additional charge, Special diet menus (on request), Snack bar, Breakfast in the room, Restaurant, Tea/Coffee maker |
| ParkingPublic parking is possible on site (reservation is not possible) and charges may be applicable. | Parking garage Accessible parking, Parking garage, Accessible parking |
| Reception services | Invoice provided Private check-in/check-out Concierge service Luggage storage Tour desk Currency exchange Express check-in/check-out 24-hour front desk, Invoice provided, Private check-in/check-out, Concierge service, Luggage storage, Tour desk, Currency exchange, Express check-in/check-out, 24-hour front desk |
| Entertainment and family services | Indoor play area Babysitting/child services Additional charge, Indoor play area, Babysitting/child services Additional charge |
| Cleaning services | Daily housekeeping Ironing service Additional chargeDry cleaning Additional chargeLaundry Additional charge, Daily housekeeping, Ironing service Additional charge, Dry cleaning Additional charge, Laundry Additional charge |
| Business facilities | Fax/photocopying Additional chargeBusiness centre Meeting/banquet facilities Additional charge, Fax/photocopying Additional charge, Business centre, Meeting/banquet facilities Additional charge |
| Safety & security | Fire extinguishers CCTV outside property CCTV in common areas Smoke alarms Security alarm Key card access Key access 24-hour security Safety deposit box, Fire extinguishers, CCTV outside property, CCTV in common areas, Smoke alarms, Security alarm, Key card access, Key access, 24-hour security, Safety deposit box |
| General | Vending machine (snacks) Vending machine (drinks) Designated smoking area Air conditioning Non-smoking throughout Wake-up service Hardwood or parquet floors Soundproofing Car hire Laptop safe Packed lunches Lift Family rooms Ironing facilities Facilities for disabled guests Airport shuttle Additional chargeNon-smoking rooms Iron Wake up service/Alarm clock Room service, Vending machine (snacks), Vending machine (drinks), Designated smoking area, Air conditioning, Non-smoking throughout, Wake-up service, Hardwood or parquet floors, Soundproofing, Car hire, Laptop safe, Packed lunches, Lift, Family rooms, Ironing facilities, Facilities for disabled guests, Airport shuttle Additional charge, Non-smoking rooms, Iron, Wake up service/Alarm clock, Room service |
| Accessibility | Visual aids: Braille Emergency cord in bathroom Lower bathroom sink Higher level toilet Toilet with grab rails Wheelchair accessible Upper floors accessible by elevator, Visual aids: Braille, Emergency cord in bathroom, Lower bathroom sink, Higher level toilet, Toilet with grab rails, Wheelchair accessible, Upper floors accessible by elevator |
| Outdoor swimming poolFree! | Open all year All ages welcome Shallow end Pool/beach towels Sun loungers or beach chairs Sun umbrellas, Open all year, All ages welcome, Shallow end, Pool/beach towels, Sun loungers or beach chairs, Sun umbrellas |
| Wellness | Kids' pool Fitness/spa locker rooms Fitness Spa/wellness packages Steam room Sun umbrellas Sun loungers or beach chairs Spa and wellness centre Additional chargeFitness centre Sauna, Kids' pool, Fitness/spa locker rooms, Fitness, Spa/wellness packages, Steam room, Sun umbrellas, Sun loungers or beach chairs, Spa and wellness centre Additional charge, Fitness centre, Sauna |
| Languages spoken | English Japanese Malay Tamil Chinese, English, Japanese, Malay, Tamil, Chinese |
Conditions
| Check-in | From 15:00. You'll need to let the property know in advance what time you'll arrive. |
| Check-out | Until 12:00 |
| Cancellation/ prepayment | Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required option. |
| Children and beds | Child policiesChildren of any age are welcome.Children 12 years and above will be charged as adults at this property.To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.Cot and extra bed policies0 - 4 yearsCot upon requestFreeThe number of cots allowed is dependent on the option you choose. Please check your selected option for more information.There are no extra beds available at this property.All cots are subject to availability. |
| Age restriction | The minimum age for check-in is 18 |
| Pets | Pets are not allowed. |
| Accepted payment methods | Cash |
Lift access is not available from basement car park to hotel’s lobby but accessible with a short flight of stairs. Guest can drop off their bags at the hotel’s main entrance.
Important Notice :
Hotel parking bays are subject to availability and hotel is not able to guarantee parking for all guest vehicles.
Hotel JEN Penang is committed to providing its guests and associates with a smoke-free environment from 1 June 2022 onwards.
-Smoking, including vaping and e-cigarettes, is not permitted in the guest rooms or any other areas within the hotel.
-Although smoking is not permitted within hotel buildings themselves, guests who smoke are permitted to do so outside in Designated Smoking Areas.
A tourist tax of MYR 10 per room per night is applicable to all foreign guests . This tax is not included in the room rate and is collected at the property upon check-in from 1 January 2023. Permanent residents and Malaysian nationals are exempt from the tax. For more details, please contact the property.
Please inform JEN Penang Georgetown by Shangri-La in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.
Parking is subject to availability due to limited spaces.
JEN Penang Georgetown by Shangri-La
Hotel Jen Penang by Shangri-La
Hotel Jen Penang
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Is WiFi available at JEN Penang by Shangri-La?
WiFi is available in all areas and is free of charge.
Is there free parking available at JEN Penang by Shangri-La?
Public parking is possible on site (reservation is not possible) and charges may be applicable.
What languages are spoken at JEN Penang by Shangri-La?
English Japanese Malay Tamil Chinese, English, Japanese, Malay, Tamil, Chinese
What are the general services offered at JEN Penang by Shangri-La?
Vending machine (snacks) Vending machine (drinks) Designated smoking area Air conditioning Non-smoking throughout Wake-up service Hardwood or parquet floors Soundproofing Car hire Laptop safe Packed lunches Lift Family rooms Ironing facilities Facilities for disabled guests Airport shuttle Additional chargeNon-smoking rooms Iron Wake up service/Alarm clock Room service, Vending machine (snacks), Vending machine (drinks), Designated smoking area, Air conditioning, Non-smoking throughout, Wake-up service, Hardwood or parquet floors, Soundproofing, Car hire, Laptop safe, Packed lunches, Lift, Family rooms, Ironing facilities, Facilities for disabled guests, Airport shuttle Additional charge, Non-smoking rooms, Iron, Wake up service/Alarm clock, Room service
Are pets allowed at JEN Penang by Shangri-La?
Pets are not allowed.
What is the check-in time at JEN Penang by Shangri-La?
From 15:00. You'll need to let the property know in advance what time you'll arrive.
What is the check-out time at JEN Penang by Shangri-La?
Until 12:00
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Nearby the JEN Penang by Shangri-La
Nearby places of interest
1st Avenue Penang
Komtar
Prangin Mall
Rainbow Skywalk at Komtar
Penang Times Square
Khoo Kongsi
Wonderfood Museum
Pinang Peranakan Mansion
Penang Jetty
Fort Cornwallis
Highlighted Places
Gurney Plaza
Gurney Drive
Straits Quay
Penang Hill
Kek Lok Si Temple
Penang Bridge
Sunway Carnival Mall
Connections & Popular Places of interest
Toh Soon Cafe
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China House
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Hainan Town Nyonya & Hainese Restaurant
Restaurant
Bali Hai Seafood Restaurant
Restaurant
1st Avenue
Market
Prangin Mall
Market
59 Sixty The Top Komtar
Restaurant
Starbucks at 1st Avenue
Cafe/Bar
Pacific Supermarket
Supermarket
Komtar
Market
Gama Supermarket
Supermarket
M Mall Supermarket
Supermarket
Penang Hill
Mountain
Penang International Airport
Sultan Abdul Halim Airport
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Contact directly with JEN Penang by Shangri-La
+60 4-262 2622
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